SHIPPING INFORMATION

Processing Time:

All orders are processed within 2-4 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout. We offer:

• Standard Shipping (3–7 business days)
• Express Shipping (1–3 business days)

Note: Delivery times may vary depending on your location and carrier delays beyond our control.

Domestic Shipping Only:

Currently, we only ship within the United States. Stay tuned for international shipping in the near future.

Tracking Your Order:

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the link provided.

Shipping Issues or Delays:

If your order hasn’t arrived within 10 business days, please reach out to us at controlpain@icloud.com with your order number.

Incorrect Addresses:

Please double-check your shipping address before placing an order. We are not responsible for orders sent to incorrect or incomplete addresses.

Lost or Stolen Packages:

CONTROL PAIN LLC is not responsible for lost or stolen packages. Once your package is marked delivered, please contact your carrier for assistance.

RETURNS & EXCHANGES

Return Policy:

All sales are final. At this time, CONTROL PAIN LLC does not accept returns or offer refunds unless the item you received is defective or incorrect.

Defective or Wrong Item?

If you received a damaged or incorrect item, please contact us within 7 days of delivery at support@controlpain.co with:

• Your full name
• Order number
• Clear photo(s) of the issue

We’ll take care of you and make it right as quickly as possible.

Exchange Requests:

We currently do not offer direct exchanges. If you’re unhappy with your order due to an error on our part, reach out and we’ll provide the next steps.

Final Sale Items:

All items listed on sale or clearance are final sale and not eligible for return, refund, or exchange.

Need Help?

We’re here for you. Email support: controlpain@icloud.com with any concerns or questions regarding your order.

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DMs Open:

For quick questions or shoutouts, slide into our DMs. For order-related issues, please contact us directly at controlpain@icloud.com